‘Digital Eavesdropping’: Unilever Aims to Harness Vaseline’s Viral TikTok Trend.
First identified more than 150 years ago on a Pennsylvania oilfield, the simple jar of Vaseline may not seem like an obvious target for online content feeds.
Yet the brand’s emergence as a viral TikTok topic has thrust it into the lead of an advertising revolution, where major corporations are allocating substantial funds to content creators and devoting less capital to advertising goods in legacy broadcasters.
The Path from Petroleum to Platforms
The petroleum jelly was first manufactured in the 1870s by chemist Robert Cheeseborough, who noticed oil rig workers using on their skin with a derivative of drilling. Today, a spree of user-generated videos have recorded its extensive utilization in “everyday tips”.
Hailed as a solution for polishing footwear or making fragrance last longer, as well as a fix for creaky hinges. Users have even applied it to combat the nuisance of snack dust adhering to hands.
Harnessing the Hype
Noticing its viral resurgence, strategists within the corporation boosted the tips by tasking their in-house experts with verification and providing creators with the outcome data.
Claims that Vaseline reduced the sensation of spicy food on lips were given the thumbs up. So too were ideas it could extend fragrance and rejuvenate purses. Suggestions it could brighten smiles or extend lashes were disproven.
The ‘Digital Ear’ Approach
Print ads and broadcast spots would once have dominated Unilever’s advertising drive. But the Vaseline phenomenon has helped convince executives to ramp up funding for content creators.
This observation of social channels to shape commercial tactics has been labeled “social listening”. Unilever's CEO, freshly instated, has indicated the goal is to spend a full fifty percent of its huge ad budget on digital creator content.
Evolving With Audience Behavior
The company's social media lead, who is heading the digital initiative, said the company was simply adapting to new ways of reaching consumers. She said participating on platforms “without spoiling the atmosphere” was crucial.
“What is the key to genuine brand integration? That’s always what we’ve been trying to do as brands, since the era of community gossip and sharing usage tips.
“The trend is shifting from a mass communication approach, where we would just transmit messages … Currently, it's countless discussions, various groups. The evolution of platform algorithms means that these audiences appear specific, but they’re not.
“Having your brand advocated by users, mentioned by individuals, that is how you can build trust and relevance. Content makers are key. This word-of-mouth strategy is being amplified.”
A Revolutionary Change in Media
The approach indicates profound shifts occurring in how media is consumed, with younger consumers spending more time on apps like TikTok and Instagram than television, magazines or radio.
This change is evidenced by falling revenues for broadcast and newspaper ads. Within the United Kingdom, advertising income for major broadcasters have fallen by more than £600m in inflation-adjusted terms since 2019.
The Creator Economy Boom
It also reflects a media convergence as brands effectively act as media producers, linking up with numerous influencers to boost their products.
An industry expert from a leading agency said: “Clearly, there is a migration of viewers out of certain traditional media outlets and their time is increasingly on digital video and image apps than they are viewing scheduled television or reading physical magazines.
“A lot of brands are telling us audiences believe endorsements from the creators they engage with more than they trust ads. It's an ongoing shift.”
He said brands could also save money by investing in creators over large-scale legacy ad buys, which also allows them to tweak their content more easily to test effectiveness.
This strategy is expanding. Promotional expenditure on the creator economy is growing fourfold quicker than the broader media sector. Stateside, it has more than doubled since 2021 and is projected to reach substantial figures in 2025.
The Enduring Power of Broadcast
Despite the huge changes, industry figures said they believed TV advertising still had a prominent role to play, as broadcasters retained the power to shape the national conversation.
She added: “A top-tier ROI marketing event is still the Super Bowl. The issue isn't broadcasters claiming: ‘Oh, we’re not relevant any more.’ It concerns who commands eyeballs … I think there’s 100% a place for them.”